What is myChecksAI?
myChecksAI is a done-for-you tenant referencing service. Enter the tenant details, pay once, and we complete the checks, follow up and email the final report.
Who is this for — landlords, agents, or tenants?
It’s built for landlords and letting agents who want a faster, mobile-first workflow. Tenants use it too — but only to securely submit their information and references when invited.
How does the reference flow work?
You enter the tenant and property details, pay once, and we guide the applicant through secure steps.
We complete the checks, follow up for missing information and email the final report.
Do tenants need to create an account or download an app?
No. The buyer does not need an account or subscription. The applicant completes secure web steps without downloading an app.
What do I need to start a tenant check?
Typically you’ll need the applicant’s name, mobile number, email, and the rental address. If you don’t have everything up front, you can still start and fill in details later.
What checks do you support?
We support full tenant referencing including identity, Right to Rent, AML and PEPs/sanctions screening, insolvency, employment and previous landlord references.
Read-only Open Banking income verification is included when the applicant authorises the connection.
Do you contact referees automatically?
We can, but only with the applicant’s permission. We also prompt applicants to let referees know we’ll be contacting them to reduce delays and improve completion rates.
How long does it take to complete a check?
It depends on how quickly the applicant and referees respond. The goal is to remove friction so submissions happen quickly — often the same day — without you having to chase people across multiple channels.
How much does a reference cost, and is VAT included?
One complete tenant reference is £29 including VAT. It is a one-off payment with no account or subscription. Open Banking income verification is included when the applicant authorises the read-only connection.
Can I use this without a laptop?
Yes. You can order online without a laptop, account or subscription. The final recommendation and report arrive by email.
How do I receive the final report?
The final recommendation and report are sent to the buyer by email when the available checks and follow-up are complete.
Is my data stored in the UK/EU?
Yes. We host and manage data in the EU. We use trusted subprocessors to process data only to deliver the service.
What data do you collect, and how is it used?
We only collect information needed to run the referencing workflow (e.g., applicant contact details, identity verification outputs where applicable, and reference responses). We use it to deliver the service, prevent fraud, and provide auditability.
Can applicants opt out of marketing messages?
Yes. Marketing follow-ups are separate from transactional updates about an active check. Anyone can opt out of marketing at any time by replying STOP.
Is this GDPR compliant?
We’re designed to support UK GDPR principles: transparency, consent where required, data minimisation, security, and clear rights requests (access, correction, deletion). We also provide clear opt-out handling for marketing.
If you’re an agent running checks, you remain responsible for ensuring you have a lawful basis to process the applicant’s data and to provide referee contact details.
Can you integrate with my existing process or software?
Yes. Many teams start by using myChecksAI alongside their existing tools. If you want deeper integration (CRM, property management platforms, exports), tell us what you use and we’ll prioritise the right path.
What if a tenant ignores the invite?
You’ll be able to see progress, resend invites, and trigger polite reminders. We can also schedule follow-up nudges automatically to reduce drop-offs.
What support do you offer?
If you get stuck, you can request human support. We’ll also keep improving the guided flows to reduce back-and-forth and help checks complete faster.
