myChecksai helps landlords and letting agents run tenant referencing faster — primarily through WhatsApp. You can start checks, invite applicants, and collect details and references without juggling clunky mobile-unfriendly forms.

It’s built for landlords and letting agents who want a faster, mobile-first workflow. Tenants use it too — but only to securely submit their information and references when invited.

You start a check, enter the applicant’s details (or share an invite link), and we guide the applicant through a simple WhatsApp-friendly submission. We then collect references and return everything back to your dashboard.

WhatsApp is ideal for real-world lettings: quick, familiar, and works while you’re on the move.

No. For most checks, tenants can complete the submission via WhatsApp (or a simple web form) without creating an account or downloading anything.

When you buy your first tenant check, your second check is included at no extra cost. After that, checks are charged at the normal rate or deducted from your bundle.

Typically you’ll need the applicant’s name, mobile number (WhatsApp), email, and the rental address. If you don’t have everything up front, you can still start and fill in details later.

We support tenant referencing workflows including identity verification and collecting references. Depending on your configuration, we can also support PEPs/sanctions-related checks and other compliance steps.

If you tell us what checks you run today, we’ll map myChecksai to your exact process.

We can, but only with the applicant’s permission. We also prompt applicants to let referees know we’ll be contacting them to reduce delays and improve completion rates.

It depends on how quickly the applicant and referees respond. The goal is to remove friction so submissions happen quickly — often the same day — without you having to chase people across multiple channels.

Agents can pay-as-you-go or purchase credit bundles. Each check uses credits in your account. You can top up anytime, and you’ll always see your remaining balance in the dashboard.

Yes — that’s the point. You can start checks, send invites, and track progress from your phone using WhatsApp. The dashboard is there when you want deeper visibility and reporting.

When you sign up, we can link your WhatsApp ID (your mobile number) to your account so you can start checks from WhatsApp and see everything reflected in your dashboard.

Yes. We host and manage data in the EU. We also use trusted subprocessors (such as Twilio for WhatsApp messaging, Stripe for payments, and Meta/Facebook where relevant). Where third parties are used, they process data only to deliver the service.

We only collect information needed to run the referencing workflow (e.g., applicant contact details, identity verification outputs where applicable, and reference responses). We use it to deliver the service, prevent fraud, and provide auditability.

Yes. Marketing follow-ups are separate from transactional updates about an active check. Anyone can opt out of marketing at any time by replying STOP.

We’re designed to support UK GDPR principles: transparency, consent where required, data minimisation, security, and clear rights requests (access, correction, deletion). We also provide clear opt-out handling for marketing.

If you’re an agent running checks, you remain responsible for ensuring you have a lawful basis to process the applicant’s data and to provide referee contact details.

Yes. Many teams start by using myChecksai alongside their existing tools. If you want deeper integration (CRM, property management platforms, exports), tell us what you use and we’ll prioritise the right path.

You’ll be able to see progress, resend invites, and trigger polite reminders. We can also schedule follow-up nudges automatically to reduce drop-offs.

If you get stuck, you can request human support. We’ll also keep improving the guided flows to reduce back-and-forth and help checks complete faster.